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Organizational objectives">1.3 Organizational objectives</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../22221/vision-and-mission-statements.html" title="Vision and mission statements">Vision and mission statements</a></li><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../22232/aims-objectives-strategies-tactics.html" title="Aims, objectives, strategies & tactics">Aims, objectives, strategies & tactics</a></li><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../30796/13-comprehension-questions.html" title="1.3 Comprehension questions">1.3 Comprehension questions</a></li><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../22238/glossary.html" title="Glossary">Glossary</a></li></ul><li class="ancestor parent" style="padding-left: 28px"><i 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questions</a></li><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../32858/14-stakeholders-question-bank.html" title="1.4 Stakeholders - Question bank">1.4 Stakeholders - Question bank</a></li><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../21946/glossary-stakeholders.html" title="Glossary - Stakeholders">Glossary - Stakeholders</a></li></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21763/15-external-environment.html" title="1.5 External environment">1.5 External environment</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../24494/glossary-external-environment.html" title="Glossary: External environment">Glossary: External environment</a></li></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right 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planning tools (HL)">Glossary: Organizational planning tools (HL)</a></li></ul></ul><li class=" parent" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../21699/unit-2.html" title="Unit 2">Unit 2</a></li><ul class="level-2 "><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21753/21-functions-evolution-of-hrm.html" title="2.1 Functions & evolution of HRM">2.1 Functions & evolution of HRM</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../25388/glossary.html" title="Glossary">Glossary</a></li></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21754/22-organizational-structure.html" title="2.2 Organizational structure">2.2 Organizational structure</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../25471/glossary-organizational-structure.html" title="Glossary: Organizational structure">Glossary: Organizational structure</a></li></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21755/23-leadership-and-management.html" title="2.3 Leadership and management">2.3 Leadership and management</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../24733/glossary-leadership-management.html" title="Glossary: Leadership & Management">Glossary: Leadership & Management</a></li></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../24745/24-motivation.html" title="2.4 Motivation">2.4 Motivation</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../24719/glossary-motivation.html" title="Glossary: Motivation">Glossary: Motivation</a></li></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21757/25-organizational-culture-hl-only.html" title="2.5 Organizational culture (HL only)">2.5 Organizational culture (HL only)</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../25243/glossary-organizational-culture.html" title="Glossary: Organizational culture">Glossary: Organizational culture</a></li></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21758/26-industrialemployee-relations-hl-only.html" title="2.6 Industrial/employee relations (HL only)">2.6 Industrial/employee relations (HL only)</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../25125/glossary-industrialemployee-relations.html" title="Glossary: Industrial/employee relations">Glossary: Industrial/employee relations</a></li></ul></ul><li class=" parent" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../21670/unit-3.html" title="Unit 3">Unit 3</a></li><ul class="level-2 "><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21744/31-sources-of-finance.html" title="3.1 Sources of finance">3.1 Sources of finance</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../24501/glossary-sources-of-finance.html" title="Glossary: Sources of finance">Glossary: Sources of finance</a></li></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21745/32-costs-and-revenues.html" title="3.2 Costs and revenues">3.2 Costs and revenues</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../22092/glossary-costs-revenues.html" title="Glossary: Costs & revenues">Glossary: Costs & revenues</a></li></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21746/33-break-even-analysis.html" title="3.3 Break-even analysis">3.3 Break-even analysis</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../22270/contribution-analysis.html" title="Contribution analysis">Contribution analysis</a></li><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../22093/glossary-break-even-analysis.html" title="Glossary: Break-even analysis">Glossary: Break-even analysis</a></li></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21747/34-final-accounts.html" title="3.4 Final accounts">3.4 Final accounts</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../31367/glossary-final-accounts.html" title="Glossary: Final accounts">Glossary: Final accounts</a></li></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21748/35-profitability-and-liquidity-ratio-analysis.html" title="3.5 Profitability and liquidity ratio analysis">3.5 Profitability and liquidity ratio analysis</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../25111/glossary-profitability-and-liquidity-ratio-analysis.html" title="Glossary: Profitability and liquidity ratio analysis">Glossary: Profitability and liquidity ratio analysis</a></li></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21749/36-efficiency-ratio-analysis-hl-only.html" title="3.6 Efficiency ratio analysis (HL only)">3.6 Efficiency ratio analysis (HL only)</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../25114/glossary-efficiency-ratios.html" title="Glossary: Efficiency ratios">Glossary: Efficiency ratios</a></li></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21750/37-cash-flow.html" title="3.7 Cash flow">3.7 Cash flow</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../25118/cash-flow-forecasts.html" title="Cash flow forecasts">Cash flow forecasts</a></li><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../31376/glossary-cash-flow.html" title="Glossary: Cash flow">Glossary: Cash flow</a></li></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21751/38-investment-appraisal.html" title="3.8 Investment appraisal">3.8 Investment appraisal</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../31377/glossary-investment-appraisal-.html" title="Glossary: Investment appraisal ">Glossary: Investment appraisal </a></li></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21752/39-budgets-hl-only.html" title="3.9 Budgets (HL only)">3.9 Budgets (HL only)</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../31378/39-budgets-hl-only-glossary.html" title="3.9 Budgets (HL Only) Glossary">3.9 Budgets (HL Only) Glossary</a></li></ul></ul><li class=" parent" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../21684/unit-4.html" title="Unit 4">Unit 4</a></li><ul class="level-2 "><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21767/41-the-role-of-marketing.html" title="4.1 The role of marketing">4.1 The role of marketing</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../25618/glossary-the-role-of-marketing.html" title="Glossary: The role of marketing">Glossary: The role of marketing</a></li></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21768/42-marketing-planning.html" title="4.2 Marketing planning">4.2 Marketing planning</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../28328/glossary-marketing-planning.html" title="Glossary: Marketing planning">Glossary: Marketing planning</a></li></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21769/43-sales-forecasting-hl-only.html" title="4.3 Sales forecasting (HL only)">4.3 Sales forecasting (HL only)</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../25713/glossary-sales-forecasting.html" title="Glossary: Sales forecasting">Glossary: Sales forecasting</a></li></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21713/44-market-research.html" title="4.4 Market research">4.4 Market research</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../25208/glossary-market-research.html" title="Glossary: Market research">Glossary: Market research</a></li></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21770/45-the-four-ps.html" title="4.5 The four Ps">4.5 The four Ps</a></li><ul class="level-3 "><li class=" parent" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="std-disabled" href="#" title="Product">Product</a></li><ul class="level-4 "><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../22627/glossary-product.html" title="Glossary: Product">Glossary: Product</a></li></ul><li class=" parent" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../22525/price.html" title="Price">Price</a></li><ul class="level-4 "><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../22548/glossary-price.html" title="Glossary: Price">Glossary: Price</a></li></ul><li class=" parent" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../22567/promotion.html" title="Promotion">Promotion</a></li><ul class="level-4 "><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../22704/45-promotion-glossary.html" title="4.5 Promotion - Glossary">4.5 Promotion - Glossary</a></li></ul><li class=" parent" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../22745/place.html" title="Place">Place</a></li><ul class="level-4 "><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../23813/45-place-glossary.html" title="4.5 Place - Glossary">4.5 Place - Glossary</a></li></ul></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21774/46-the-extended-marketing-mix-7-ps-hl.html" title="4.6 The extended marketing mix (7 Ps) (HL)">4.6 The extended marketing mix (7 Ps) (HL)</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../23814/glossary-the-extended-marketing-mix-hl.html" title="Glossary: The extended marketing mix (HL)">Glossary: The extended marketing mix (HL)</a></li></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21772/47-international-marketing-hl-only.html" title="4.7 International marketing (HL only)">4.7 International marketing (HL only)</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../23815/glossary-international-marketing-hl.html" title="Glossary: International Marketing (HL)">Glossary: International Marketing (HL)</a></li></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21773/48-e-commerce.html" title="4.8 E-commerce">4.8 E-commerce</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../23797/glossary-e-commerce.html" title="Glossary: E-commerce">Glossary: E-commerce</a></li></ul></ul><li class=" parent" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../21688/unit-5.html" title="Unit 5">Unit 5</a></li><ul class="level-2 "><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21937/51-the-role-of-operations-management.html" title="5.1 The role of operations management">5.1 The role of operations management</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../24843/glossary.html" title="Glossary">Glossary</a></li></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21938/52-production-methods.html" title="5.2 Production methods">5.2 Production methods</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../24848/glossary.html" title="Glossary">Glossary</a></li></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21939/53-lean-production-quality-management-hl.html" title="5.3 Lean production & quality management (HL)">5.3 Lean production & quality management (HL)</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../24839/glossary-lean-production-and-quality-management.html" title="Glossary: Lean Production and quality management">Glossary: Lean Production and quality management</a></li></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21700/54-location.html" title="5.4 Location">5.4 Location</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../24959/glossary.html" title="Glossary">Glossary</a></li></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21695/55-production-planning-hl.html" title="5.5 Production planning (HL)">5.5 Production planning (HL)</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../25032/glossary-production-planning.html" title="Glossary: Production planning">Glossary: Production planning</a></li></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../33222/56-research-development-hl.html" title="5.6 Research & development (HL)">5.6 Research & development (HL)</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../34014/glossary-research-development.html" title="Glossary: Research & Development">Glossary: Research & Development</a></li></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21941/57-crisis-management-contingency-planning-hl.html" title="5.7 Crisis management & contingency planning (HL)">5.7 Crisis management & contingency planning (HL)</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../25042/glossary.html" title="Glossary">Glossary</a></li></ul></ul><li class=" parent" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../25115/cuegis.html" title="CUEGIS">CUEGIS</a></li><ul class="level-2 "><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="std-disabled" href="#" title="The 6 CUEGIS concepts">The 6 CUEGIS concepts</a></li><ul class="level-3 "><li class=" parent" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="std-disabled" href="#" title="Ethics">Ethics</a></li><ul class="level-4 "><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../21954/mcdonalds-supersize-me.html" title="McDonald's - Supersize Me">McDonald's - Supersize Me</a></li></ul></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="std-disabled" href="#" title="The CUEGIS essay">The CUEGIS essay</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../22876/planning-your-cuegis-essay.html" title="Planning your CUEGIS essay">Planning your CUEGIS essay</a></li><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../33806/paper-2-section-c-questions.html" title="Paper 2 Section C Questions">Paper 2 Section C Questions</a></li></ul></ul><li class=" parent" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../33959/the-ia.html" title="The IA">The IA</a></li><ul class="level-2 "><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="std-disabled" href="#" title="HL IA">HL IA</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../22190/35-sample-research-questions-for-the-hl-ia.html" title="35 sample research questions for the HL IA">35 sample research questions for the HL IA</a></li><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../22200/hl-ia-student-checklist.html" title="HL IA - Student Checklist">HL IA - Student Checklist</a></li><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../33508/ia-hl-poster.html" title="IA HL Poster">IA HL Poster</a></li></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="std-disabled" href="#" title="SL IA">SL IA</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../22146/sl-ia-20-sample-titles.html" title="SL IA - 20 Sample Titles">SL IA - 20 Sample Titles</a></li><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../38181/faq-about-the-sl-ia.html" title="FAQ about the SL IA">FAQ about the SL IA</a></li></ul></ul><li class=" parent" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../22114/exams.html" title="Exams">Exams</a></li><ul class="level-2 "><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../22115/command-terms.html" title="Command Terms">Command Terms</a></li><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../36599/glossary-of-key-terms.html" title="Glossary of key terms">Glossary of key terms</a></li><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../38059/flashcards-revision.html" title="Flashcards - Revision">Flashcards - Revision</a></li><ul class="level-3 "><li class=" parent" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../38060/flashcards-revision-unit-1.html" title="Flashcards - Revision (Unit 1)">Flashcards - Revision (Unit 1)</a></li><ul class="level-4 "><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38056/unit-11-revision-flashcards.html" title="Unit 1.1 Revision Flashcards">Unit 1.1 Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38061/unit-12-revision-flashcards.html" title="Unit 1.2 Revision Flashcards">Unit 1.2 Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38067/unit-13-revision-flashcards.html" title="Unit 1.3 Revision Flashcards">Unit 1.3 Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38092/unit-14-revision-flashcards.html" title="Unit 1.4 Revision Flashcards">Unit 1.4 Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38096/unit-15-revision-flashcards.html" title="Unit 1.5 Revision Flashcards">Unit 1.5 Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38102/unit-16-revision-flashcards.html" title="Unit 1.6 Revision Flashcards">Unit 1.6 Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38103/unit-17-revision-flashcards.html" title="Unit 1.7 Revision Flashcards">Unit 1.7 Revision Flashcards</a></li></ul><li class=" parent" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../38114/flashcards-revision-unit-2.html" title="Flashcards - Revision (Unit 2)">Flashcards - Revision (Unit 2)</a></li><ul class="level-4 "><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38121/unit-21-revision-flashcards.html" title="Unit 2.1 Revision Flashcards">Unit 2.1 Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38125/unit-22-revision-flashcards.html" title="Unit 2.2 Revision Flashcards">Unit 2.2 Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38126/unit-23-revision-flashcards.html" title="Unit 2.3 Revision Flashcards">Unit 2.3 Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38144/unit-24-revision-flashcards.html" title="Unit 2.4 Revision Flashcards">Unit 2.4 Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38146/unit-25-revision-flashcards.html" title="Unit 2.5 Revision Flashcards">Unit 2.5 Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38147/unit-26-revision-flashcards-hl-only.html" title="Unit 2.6 Revision Flashcards (HL only)">Unit 2.6 Revision Flashcards (HL only)</a></li></ul><li class=" parent" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../38149/flashcards-revision-unit-3.html" title="Flashcards - Revision (Unit 3)">Flashcards - Revision (Unit 3)</a></li><ul class="level-4 "><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38153/unit-31-revision-flashcards.html" title="Unit 3.1 Revision Flashcards">Unit 3.1 Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38154/unit-32-revision-flashcards.html" title="Unit 3.2 Revision Flashcards">Unit 3.2 Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38182/unit-33-revision-flashcards.html" title="Unit 3.3 Revision Flashcards">Unit 3.3 Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38183/unit-34-revision-flashcards.html" title="Unit 3.4 Revision Flashcards">Unit 3.4 Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38191/unit-35-revision-flashcards.html" title="Unit 3.5 Revision Flashcards">Unit 3.5 Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38192/unit-36-revision-flashcards-hl.html" title="Unit 3.6 Revision Flashcards (HL)">Unit 3.6 Revision Flashcards (HL)</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38193/unit-37-revision-flashcards.html" title="Unit 3.7 Revision Flashcards">Unit 3.7 Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38194/unit-38-revision-flashcards.html" title="Unit 3.8 Revision Flashcards">Unit 3.8 Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38195/unit-39-revision-flashcards.html" title="Unit 3.9 Revision Flashcards">Unit 3.9 Revision Flashcards</a></li></ul><li class=" parent" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../38196/flashcards-revision-unit-4.html" title="Flashcards - Revision (Unit 4)">Flashcards - Revision (Unit 4)</a></li><ul class="level-4 "><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38198/unit-41-revision-flashcards.html" title="Unit 4.1 Revision Flashcards">Unit 4.1 Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38203/unit-42-revision-flashcards.html" title="Unit 4.2 Revision Flashcards">Unit 4.2 Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38217/unit-43-revision-flashcards.html" title="Unit 4.3 Revision Flashcards">Unit 4.3 Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38218/unit-44-revision-flashcards.html" title="Unit 4.4 Revision Flashcards">Unit 4.4 Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38219/unit-45a-product-revision-flashcards.html" title="Unit 4.5a Product Revision Flashcards">Unit 4.5a Product Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38220/unit-45b-price-revision-flashcards.html" title="Unit 4.5b Price Revision Flashcards">Unit 4.5b Price Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38221/unit-45c-promotion-revision-flashcards.html" title="Unit 4.5c Promotion Revision Flashcards">Unit 4.5c Promotion Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38222/unit-45d-promotion-revision-flashcards.html" title="Unit 4.5d Promotion Revision Flashcards">Unit 4.5d Promotion Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38223/unit-46-revision-flashcards-hl.html" title="Unit 4.6 Revision Flashcards (HL)">Unit 4.6 Revision Flashcards (HL)</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38224/unit-47-revision-flashcards-hl.html" title="Unit 4.7 Revision Flashcards (HL)">Unit 4.7 Revision Flashcards (HL)</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38225/unit-48-e-commerce-flashcards.html" title="Unit 4.8 E-commerce Flashcards">Unit 4.8 E-commerce Flashcards</a></li></ul><li class=" parent" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../38232/flashcards-revision-unit-5.html" title="Flashcards - Revision (Unit 5)">Flashcards - Revision (Unit 5)</a></li><ul class="level-4 "><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38233/unit-51-revision-flashcards.html" title="Unit 5.1 Revision Flashcards">Unit 5.1 Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38234/unit-52-revision-flashcards.html" title="Unit 5.2 Revision Flashcards">Unit 5.2 Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38235/unit-53-revision-flashcards-hl.html" title="Unit 5.3 Revision Flashcards (HL)">Unit 5.3 Revision Flashcards (HL)</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38236/unit-54-revision-flashcards.html" title="Unit 5.4 Revision Flashcards">Unit 5.4 Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38237/unit-55-revision-flashcards-hl.html" title="Unit 5.5 Revision Flashcards (HL)">Unit 5.5 Revision Flashcards (HL)</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38238/unit-56-revision-flashcards-hl.html" title="Unit 5.6 Revision Flashcards (HL)">Unit 5.6 Revision Flashcards (HL)</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38239/unit-57-revision-flashcards-hl.html" title="Unit 5.7 Revision Flashcards (HL)">Unit 5.7 Revision Flashcards (HL)</a></li></ul></ul><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../33830/formulae-quiz.html" title="Formulae Quiz">Formulae Quiz</a></li><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="std-disabled" href="#" title="Paper 1 Pre-release case study">Paper 1 Pre-release case study</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../44969/n22-case-study-ele-plc.html" title="N22 Case Study (ELE PLC)">N22 Case Study (ELE PLC)</a></li><li class=" parent" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="std-disabled" href="#" title="M22 (Peacewick Uni)">M22 (Peacewick Uni)</a></li><ul class="level-4 "><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../44106/additional-exam-questions-paper-1.html" title="Additional exam questions (Paper 1)">Additional exam questions (Paper 1)</a></li></ul><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../32840/may-2020-p-s-trawlers.html" title="May 2020 (P&S Trawlers)">May 2020 (P&S Trawlers)</a></li><li class=" parent" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="std-disabled" href="#" title="M23 Paper 1">M23 Paper 1</a></li><ul class="level-4 "><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../47825/paper-1-svt-study-guide-shirin-karimi.html" title="Paper 1 SVT Study Guide (Shirin Karimi)">Paper 1 SVT Study Guide (Shirin Karimi)</a></li></ul></ul><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../26095/exam-study-tips-resources.html" title="Exam & Study tips (resources)">Exam & Study tips (resources)</a></li><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../31342/revision-exams-top-tips.html" title="Revision & Exams - Top tips">Revision & Exams - Top tips</a></li><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../47460/top-tips-for-m23-exams.html" title="Top Tips for M23 Exams">Top Tips for M23 Exams</a></li></ul></ul><li class=" parent std-toplevel" style="padding-left: 4px"><i class="expander fa fa-caret-right "></i><a class="" href="../43522/unit-1-intro-to-bm.html" title="Unit 1 - Intro to BM">Unit 1 - Intro to BM</a></li><ul class="level-1 "><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44034/11-what-is-a-business.html" title="1.1 What is a business?">1.1 What is a business?</a></li><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../../task/399681.html" title="1.2 Types of business entities">1.2 Types of business entities</a></li><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44041/13-business-objectives.html" title="1.3 Business objectives">1.3 Business objectives</a></li><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44044/14-stakeholders.html" title="1.4 Stakeholders">1.4 Stakeholders</a></li><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44045/15-growth-and-evolution.html" title="1.5 Growth and evolution">1.5 Growth and evolution</a></li><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44046/16-multinational-companies.html" title="1.6 Multinational companies">1.6 Multinational companies</a></li></ul><li class=" parent std-toplevel" style="padding-left: 4px"><i class="expander fa fa-caret-right "></i><a class="" href="../43530/unit-2-hrm.html" title="Unit 2 - HRM">Unit 2 - HRM</a></li><ul class="level-1 "><li class=" parent" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44253/21-introduction-to-hrm.html" title="2.1 Introduction to HRM">2.1 Introduction to HRM</a></li><ul class="level-2 "><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../44256/role-of-hrm.html" title="Role of HRM">Role of HRM</a></li><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../44257/factors-that-influence-hr-planning.html" title="Factors that influence HR planning">Factors that influence HR planning</a></li><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../44282/reasons-for-resistance-to-change.html" title="Reasons for resistance to change">Reasons for resistance to change</a></li><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../44283/hr-strategies-for-reducing-the-impact-of-change-resistance-to-ch.html" title="HR strategies for reducing the impact of change & resistance to change">HR strategies for reducing the impact of change & resistance to change</a></li><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../45458/21-true-or-false-quiz.html" title="2.1 True or False quiz">2.1 True or False quiz</a></li><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../43677/21-glossary-of-key-terms.html" title="2.1 Glossary of key terms">2.1 Glossary of key terms</a></li></ul><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../43875/22-organizational-structure.html" title="2.2 Organizational structure">2.2 Organizational structure</a></li><li class=" parent" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44338/23-leadership-and-management.html" title="2.3 Leadership and management">2.3 Leadership and management</a></li><ul class="level-2 "><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../45462/23-true-or-false-quiz.html" title="2.3 True or False Quiz">2.3 True or False Quiz</a></li></ul><li class=" parent" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../43829/24-motivation-and-demotivation.html" title="2.4 Motivation and demotivation">2.4 Motivation and demotivation</a></li><ul class="level-2 "><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../44371/types-of-training.html" title="Types of training">Types of training</a></li></ul><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44390/25-organizational-corporate-culture-hl.html" title="2.5 Organizational (corporate) culture (HL)">2.5 Organizational (corporate) culture (HL)</a></li><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44247/26-communication.html" title="2.6 Communication">2.6 Communication</a></li></ul><li class=" parent std-toplevel" style="padding-left: 4px"><i class="expander fa fa-caret-right "></i><a class="" href="../43545/unit-3-finance.html" title="Unit 3 - Finance">Unit 3 - Finance</a></li><ul class="level-1 "><li class=" parent" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44435/31-introduction-to-finance.html" title="3.1 Introduction to finance">3.1 Introduction to finance</a></li><ul class="level-2 "><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../44431/31-introduction-to-finance-role-of-finance.html" title="3.1 Introduction to finance - role of finance">3.1 Introduction to finance - role of finance</a></li><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../45634/31-glossary-of-key-term.html" title="3.1 Glossary of key term">3.1 Glossary of key term</a></li></ul><li class=" parent" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44436/32-sources-of-finance.html" title="3.2 Sources of finance">3.2 Sources of finance</a></li><ul class="level-2 "><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../44437/internal-sources-of-finance.html" title="Internal sources of finance">Internal sources of finance</a></li><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../44450/external-sources-of-finance.html" title="External sources of finance">External sources of finance</a></li><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../44479/appropriateness-of-sources-of-finance.html" title="Appropriateness of sources of finance">Appropriateness of sources of finance</a></li><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../45483/32-true-or-false-quiz.html" title="3.2 True or False Quiz">3.2 True or False Quiz</a></li><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../43688/32-glossary-of-key-terms.html" title="3.2 Glossary of key terms">3.2 Glossary of key terms</a></li></ul><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44486/33-costs-and-revenues.html" title="3.3 Costs and revenues">3.3 Costs and revenues</a></li><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44492/34-final-accounts.html" title="3.4 Final accounts">3.4 Final accounts</a></li><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44593/35-profitability-liquidity-ratio-analysis.html" title="3.5 Profitability & liquidity ratio analysis">3.5 Profitability & liquidity ratio analysis</a></li><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44627/36-efficiency-ratio-analysis-hl-only.html" title="3.6 Efficiency ratio analysis (HL only)">3.6 Efficiency ratio analysis (HL only)</a></li><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44493/37-cash-flow.html" title="3.7 Cash flow">3.7 Cash flow</a></li><li class=" parent" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44515/38-investment-appraisal.html" title="3.8 Investment appraisal">3.8 Investment appraisal</a></li><ul class="level-2 "><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../44519/net-present-value-npv-hl.html" title="Net present value (NPV) (HL)">Net present value (NPV) (HL)</a></li></ul><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44564/39-budgets-hl.html" title="3.9 Budgets (HL)">3.9 Budgets (HL)</a></li></ul><li class=" parent std-toplevel" style="padding-left: 4px"><i class="expander fa fa-caret-right "></i><a class="" href="../43547/unit-4-marketing.html" title="Unit 4 - Marketing">Unit 4 - Marketing</a></li><ul class="level-1 "><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44637/41-introduction-to-marketing.html" title="4.1 Introduction to marketing">4.1 Introduction to marketing</a></li><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../43823/42-marketing-planning.html" title="4.2 Marketing planning">4.2 Marketing planning</a></li><li class=" parent" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44660/43-sales-forecasting-hl.html" title="4.3 Sales forecasting (HL)">4.3 Sales forecasting (HL)</a></li><ul class="level-2 "><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../44669/benefits-limitations-of-sales-forecasting.html" title="Benefits & limitations of sales forecasting">Benefits & limitations of sales forecasting</a></li></ul><li class=" parent" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44679/44-market-research.html" title="4.4 Market research">4.4 Market research</a></li><ul class="level-2 "><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../44680/why-how-organizations-carry-out-market-research.html" title="Why & how organizations carry out market research">Why & how organizations carry out market research</a></li></ul><li class=" parent" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44720/45-the-seven-ps-of-the-marketing-mix.html" title="4.5 The seven Ps of the marketing mix">4.5 The seven Ps of the marketing mix</a></li><ul class="level-2 "><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../44740/451-product.html" title="4.5.1 Product">4.5.1 Product</a></li><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../44782/453-promotion.html" title="4.5.3 Promotion">4.5.3 Promotion</a></li></ul><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44697/46-international-marketing-hl.html" title="4.6 International marketing (HL)">4.6 International marketing (HL)</a></li></ul><li class=" parent std-toplevel" style="padding-left: 4px"><i class="expander fa fa-caret-right "></i><a class="" href="../43565/unit-5-operations-mgt.html" title="Unit 5 - Operations Mgt">Unit 5 - Operations Mgt</a></li><ul class="level-1 "><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44817/51-introduction-to-operations-management.html" title="5.1 Introduction to operations management">5.1 Introduction to operations management</a></li><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44812/52-operations-methods.html" title="5.2 Operations methods">5.2 Operations methods</a></li><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44861/53-lean-production-quality-management-hl.html" title="5.3 Lean production & quality management (HL)">5.3 Lean production & quality management (HL)</a></li><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44840/55-break-even-analysis.html" title="5.5 Break-even analysis">5.5 Break-even analysis</a></li><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44890/56-production-planning-hl.html" title="5.6 Production planning (HL)">5.6 Production planning (HL)</a></li><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../45242/57-crisis-management-contingency-planning-hl.html" title="5.7 Crisis management & contingency planning (HL)">5.7 Crisis management & contingency planning (HL)</a></li><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../45669/59-management-information-systems-hl.html" title="5.9 Management Information Systems (HL)">5.9 Management Information Systems (HL)</a></li></ul><li class=" parent std-toplevel" style="padding-left: 4px"><i class="expander fa fa-caret-right "></i><a class="" href="../43603/exams.html" title="Exams">Exams</a></li><ul class="level-1 "><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../43740/command-terms.html" title="Command terms">Command terms</a></li><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../45612/glossary-of-key-terms.html" title="Glossary of key terms">Glossary of key terms</a></li></ul><li class=" parent std-toplevel" style="padding-left: 4px"><i class="expander fa fa-caret-right "></i><a class="" href="../33955/the-core.html" title="The Core">The Core</a></li><ul class="level-1 "><li class=" parent" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="std-disabled" href="#" title="The EE">The EE</a></li><ul class="level-2 "><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../32857/ee-planning-form.html" title="EE Planning form">EE Planning form</a></li><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../37390/managing-the-ee-process.html" title="Managing the EE process">Managing the EE process</a></li></ul><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../25192/tok-bm.html" title="TOK & BM">TOK & BM</a></li></ul><li class=" parent 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<div id="main-column" class="span9"> <article id="14-comprehension-questions" style="margin-top: 16px;">
<h1 class="section-title">1.4 Comprehension Questions</h1>
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<h4><span style="font-family:arial,helvetica,sans-serif;">Unit 1.4 Stakeholders – Comprehension Questions</span></h4><p><img alt="" height="200" src="../../../ib/businessmanagement/images/stakeholders-1.jpg" width="320"></p><p><span style="font-family:arial,helvetica,sans-serif;">Read the <a href="../21762/14-stakeholders.html" title="Unit 1 » 1.4 Stakeholders">text</a> for this unit on InThinking Business Management and answer the questions that follow.</span></p><section class="tib-hiddenbox"><p><span style="font-family:arial,helvetica,sans-serif;">Please note there are no answers provided on this website for the comprehension questions. The intention is for students to use these to guide their revision. They can refer to the relevant section of the website for the content coverage of the syllabus.</span></p></section><hr class="hidden"><div class="greenBg"><h5><span style="font-family:arial,helvetica,sans-serif;"><a href="../22259/the-interests-of-internal-stakeholders.html" title="Unit 1 » 1.4 Stakeholders » The interests of internal stakeholders">The interests of internal stakeholders (AO2)</a></span></h5><ol><li><span style="font-family:arial,helvetica,sans-serif;">In the context of business management, what are ‘stakeholders’?</span></li><li><span style="font-family:arial,helvetica,sans-serif;">How do internal stakeholders differ from external stakeholders?</span></li><li><span style="font-family:arial,helvetica,sans-serif;">Who are the ‘employees’ of an organization?</span></li><li><span style="font-family:arial,helvetica,sans-serif;">What are the main aims of employees?</span></li><li><span style="font-family:arial,helvetica,sans-serif;">Who are the managers of an organization?</span></li><li><span style="font-family:arial,helvetica,sans-serif;">What do directors of a company do?</span></li><li><span style="font-family:arial,helvetica,sans-serif;">Who are shareholders?</span></li><li><span style="font-family:arial,helvetica,sans-serif;">What is the other name for stockholders?</span></li><li><span style="font-family:arial,helvetica,sans-serif;">As stakeholders of a company, what are the main interests of stockholders?</span></li><li><span style="font-family:arial,helvetica,sans-serif;">What is the difference between shareholders and stakeholders?</span></li></ol></div><div class="yellowBg"><h5><span style="font-family:arial,helvetica,sans-serif;"><a href="../22261/the-interests-of-external-stakeholders.html" title="Unit 1 » 1.4 Stakeholders » The interests of external stakeholders">The interests of external stakeholders (AO2)</a></span></h5><ol><li><span style="font-family:arial,helvetica,sans-serif;">What are external stakeholders?</span></li><li><span style="font-family:arial,helvetica,sans-serif;">How do external stakeholders differ from internal stakeholders?</span></li><li><span style="font-family:arial,helvetica,sans-serif;">Give three examples of external stakeholder groups.</span></li><li><span style="font-family:arial,helvetica,sans-serif;">As stakeholders, what are the main interests of customers?</span></li><li><span style="font-family:arial,helvetica,sans-serif;">Why are close rivals (competitors) of an organization considered to be a stakeholder group?</span></li><li><span style="font-family:arial,helvetica,sans-serif;">As stakeholders, what are the main interests of the suppliers of a particular organization?</span></li><li><span style="font-family:arial,helvetica,sans-serif;">What are financiers and why are they considered to be a stakeholder group?</span></li><li><span style="font-family:arial,helvetica,sans-serif;">Why might the local community be interested in the operations of a business?</span></li><li><span style="font-family:arial,helvetica,sans-serif;">Why are pressure groups an external stakeholder group?</span></li><li><span style="font-family:arial,helvetica,sans-serif;">Give three examples of real-world pressure groups.</span></li></ol></div><div class="blueBg"><h5><span style="font-family:arial,helvetica,sans-serif;"><a href="../22264/stakeholder-conflict.html" title="Unit 1 » 1.4 Stakeholders » Stakeholder conflict">Possible areas of mutual benefit and conflict between stakeholders’ interests (AO3)</a></span></h5><ol><li><span style="font-family:arial,helvetica,sans-serif;">What is meant by stakeholder conflict?</span></li><li><span style="font-family:arial,helvetica,sans-serif;">How might the interests of an employer conflict with those of their employee?</span></li><li><span style="font-family:arial,helvetica,sans-serif;">How might the interests of customers conflict with those of the shareholders of a company?</span></li><li><span style="font-family:arial,helvetica,sans-serif;">Why might it be extremely challenging to satisfy the diversified interests of all stakeholder groups?</span></li><li><span style="font-family:arial,helvetica,sans-serif;">What is conciliation?</span></li><li><span style="font-family:arial,helvetica,sans-serif;">What is arbitration?</span></li><li><span style="font-family:arial,helvetica,sans-serif;">What is industrial democracy?</span></li><li><span style="font-family:arial,helvetica,sans-serif;">What are share ownership schemes?</span></li><li><span style="font-family:arial,helvetica,sans-serif;">What is meant by profit related pay?</span></li><li><span style="font-family:arial,helvetica,sans-serif;">What is meant by public relations (PR)?</span></li></ol></div><hr class="hidden"><h5><span style="color:#FF0000;"><span style="font-family:arial,helvetica,sans-serif;">Revision Flashcards</span></span></h5><p>Have a go at these 10 revision flashcard tasks to review your understanding of this topic.</p><h4><span style="color:#FF0000;"><span style="font-family:arial,helvetica,sans-serif;"></span></span></h4><div class="tib-flashcard"><button class="show-flashcards btn bg-green btn-large btn-block " data-levels="88,89,90" data-topics="1090" data-general-id="42" data-n-flashcards="10" style="text-align:center">Show flashcards</button></div><hr><hr class="hidden"><h5><span style="color:#FF0000;"><span style="font-family:arial,helvetica,sans-serif;">Review Quiz</span></span></h5><p>For further practise, students should have a go at these 25 questions to test their understanding of the learning outcomes for this unit.</p><div class="tib-quiz" data-structure="6d637a4a51615a4c42544931526d787a324e6c683230322b724168346d6d64534b524f485a366d4a4e4662396d51366b5879354238316a666a6e4236542b757578556932725670485876744d716b546164307a7a676e684a666152656856716d706c4637413936444b6f524554566d47596e61724534675a6652797151473555534a79444958446b673459664768704a316e5070754b4c6749385652574b3652584f4779374f3462474d67576836336a33344a7937694148396a546d6a797a70393246314e544d44785a7765706875706a43414a5973635645554362304231454f6363492f4c6f76414877673244424176714e7941447150654136733079432f2f6f634e4d492b567a386a503963784a77754b6131585a592b4548514f30324a6e31725a696e4c443849434956686a4b362b7047663968764573352f555368795a6e756d7a4750457035636355747432316d3668726d666757437a4d4541776652672f736c4d6854566730752f5947734153724e756a6e31597062522b6f446e7945684278663162586761624e30444f5967536c633266547264725a756f785734682f7661675854686e632b4b6659534861532b4375462f7955423151384a6d76576f762f6774556451724b4a786f43565166307131346f454b4e422b376f2b43373879354a534433316f475254474a72574230674363374b492b352f743247435530536a7363485351376c4d75494b754a73326b387775346d315a71514e4b796539635574353071576a6d397a594d627356477a48645a6335787467733831477642334e7255484b5571533348417131467a7431594f7a633872677751334c494d696d54634c4f597a487054766a447977706367376b37617531324b69504557437a5a2b7441484d31706675394d68636665526d346d4e7a523530303452693859774d7969344b50557541487a36354d32513579467a306c634a6b3774337a6c4f4756503038456176736d315a576c773159704a426354484d3967615a4539666473304354636b6f666d7141707459473062375a37532f316c42394f32766f4c4f645038787438425076442f536e4a6a646b4a497777533539626531466e58763349334458396f39453779326270594e4e564d4b6a456d41332f694d30453242564b4d70465641596f54594877336562384f582b524561676b3958436e52634f7a4776694f63665878663555657a694b5270687444476f6b4d537936734b59766b454756716447444152325061616d76626575705a666a48554d56536f4f4a3974464130516471393272417154595641676d2f426876683641757044464d6a4668667447784366397431502f6b6d43375a766b6f3257395676367a566667764f686c6e36682b36475745712f5252427679513953307541646374476152675559394b334f49334864394d416a73376e6454796e5459542b634362484e4e33527576542b514d445474474f474137556b706d724c57545a487a5a51774f303461587946457955322f454c692f446d3547576a5562515954697256425547584d7765744c6e78626d6941354477346d6b502b785361613369365a39324a3458385764506f5a783542647a6572434b2f6d67776757532b442f7677754b2b44623634716f4b56783336593373572f666b6f335a66474f5a735966736965516d736a4c634c613758726876714879474e5949694b6c4f5850545370694b626461537046616659676c4b4a3077643633356a6c5742642f77446678796955544553755849516c37484e76385a686d6f764d4464707076514c4a72724450463259347255616968647a703039546f4c4865325852796b4344684b75494b72674e626e592b5271436638663537714a5a7737745a57787636543865683666474f634233655433377351696c5143597436556b5872485a3159543033505a4f78506f414262346b34344b5157494f57496a4c62414e6b42702b4435554c644e556e7442483264592b4f43354b3542764a52526a6746642b4932757871465a526c36656d5352744d4c3961474e526355617457612b487958565a35386b43422b496c74582f2b3069514e42696e31446845504e71513355622b63427762794771776a4436774754686c4c775a2b4538464f3659683434774144704d6535345174792f656346504639456e71516954532f542f7455374d626f546a6f6537423636537075304a396b316b4a726a33584457774164555959477179576b724255596a5264644a5a54466c344d2b61334c39397065597649566d47657a4b706173727138466e355646695571786c704d705050476c6f656d61734f484254674869734a704c71564a6e4735572b41787352336c49676264496c78576745752b4c4f364f385132334d485a422b596e6e75706463613751385a523434394f2b625179673330754e4c6c59333636544c3348422f7831727456362f50364d446d32396441662b686631354f394c636844544a435637617a5645424457696b52642f4c7a513848416a5634517172702b6645705659505a6b733d" data-question-ids="8827,7176,7182,8817,8814,7165,7170,7166,8824,7183,7891,7167,8828,7180,7172,8821,8819,7174,7181,7175,7171,8826,8818,8813,7169"> <div class="exercise" data-id="8827,7176,7182,8817,8814,7165,7170,7166,8824,7183,7891,7167,8828,7180,7172,8821,8819,7174,7181,7175,7171,8826,8818,8813,7169">
<div class="q-question">
<p>Fill in the missing parts in the following text:</p>
</div>
<div class="q-answer">
<p> <input type="text" style="height: auto;"> <span class="review"></span> - The individuals, organizations or groups with a vested interest in the actions and outcomes of a specific organization. They are directly affected by the performance of the business.</p>
</div>
<div class="q-explanation">
<p> </p>
</div>
<div class="actions"><span class="score" data-score="0"></span><button class="btn check" title=""><i class="fa fa-check-square-o"></i> Check</button></div></div>
<div class="exercise" data-id="8827,7176,7182,8817,8814,7165,7170,7166,8824,7183,7891,7167,8828,7180,7172,8821,8819,7174,7181,7175,7171,8826,8818,8813,7169">
<div class="q-question">
<p>Which stakeholder group’s main interest is the organization’s level of productivity and profits?</p>
</div>
<div class="q-answer">
<p><label class="radio" data-answer="eb626c94531ec554f93b2b78a77c8b1b"> <input type="radio"> Employees </label></p>
<p><label class="radio" data-answer="0b4061e9797d4c3ed4f30e0b4cb1f522"> <input type="radio"> Governments </label></p>
<p><label class="radio" data-answer="b96f9ff07b328d23403f034842ae2d56"> <input type="radio"> Competitors </label></p>
<p><label class="radio" data-answer="6c265a46ddeda4d80d13ca4578bb6959"> <input type="radio"> Managers</label></p>
</div>
<div class="q-explanation">
<p>Managers are keen to monitor and improve the productivity and profits of the business.</p>
</div>
<div class="actions"><span class="score" data-score="0"></span><button class="btn check" title=""><i class="fa fa-check-square-o"></i> Check</button></div></div>
<div class="exercise" data-id="8827,7176,7182,8817,8814,7165,7170,7166,8824,7183,7891,7167,8828,7180,7172,8821,8819,7174,7181,7175,7171,8826,8818,8813,7169">
<div class="q-question">
<p>Which tool allows an organization to analyse the level of power and interest of its various stakeholder groups?</p>
</div>
<div class="q-answer">
<p><label class="radio" data-answer="8f867a69408c6e36c16a3b8fcdb50ba3"> <input type="radio"> Stakeholder mapping</label></p>
<p><label class="radio" data-answer="e2096c9562fd2e8d10d8af459dce23c1"> <input type="radio"> STEEPLE analysis</label></p>
<p><label class="radio" data-answer="cdfc585e948c60295e96d5c82a769fa4"> <input type="radio"> Perception mapping </label></p>
<p><label class="radio" data-answer="248173d5c68e248bba7a1b85f521d2dd"> <input type="radio"> Conciliation and arbitration</label></p>
</div>
<div class="q-explanation">
<p>Stakeholder mapping (or stakeholder analysis) enables managers to assess the varying degrees of interest and influence of its different stakeholder groups.</p>
</div>
<div class="actions"><span class="score" data-score="0"></span><button class="btn check" title=""><i class="fa fa-check-square-o"></i> Check</button></div></div>
<div class="exercise" data-id="8827,7176,7182,8817,8814,7165,7170,7166,8824,7183,7891,7167,8828,7180,7172,8821,8819,7174,7181,7175,7171,8826,8818,8813,7169">
<div class="q-question">
<p>Fill in the missing parts in the following text:</p>
</div>
<div class="q-answer">
<p> <input type="text" style="height: auto;"> <span class="review"></span> - These are the firm’s clients, individuals and other businesses, who purchase the organization’s goods and/or services. Their interests include competitive prices, fit-for-purpose products and overall value for money.</p>
</div>
<div class="q-explanation">
<p> </p>
</div>
<div class="actions"><span class="score" data-score="0"></span><button class="btn check" title=""><i class="fa fa-check-square-o"></i> Check</button></div></div>
<div class="exercise" data-id="8827,7176,7182,8817,8814,7165,7170,7166,8824,7183,7891,7167,8828,7180,7172,8821,8819,7174,7181,7175,7171,8826,8818,8813,7169">
<div class="q-question">
<p>Fill in the missing parts in the following text:</p>
</div>
<div class="q-answer">
<p> <input type="text" style="height: auto;"> <span class="review"></span> - These are the firm’s rivals, which operate in the same industry and contest for the same customers.</p>
</div>
<div class="q-explanation">
<p> </p>
</div>
<div class="actions"><span class="score" data-score="0"></span><button class="btn check" title=""><i class="fa fa-check-square-o"></i> Check</button></div></div>
<div class="exercise" data-id="8827,7176,7182,8817,8814,7165,7170,7166,8824,7183,7891,7167,8828,7180,7172,8821,8819,7174,7181,7175,7171,8826,8818,8813,7169">
<div class="q-question">
<p>Which of the following groups is not an external stakeholder for an organization?</p>
</div>
<div class="q-answer">
<p><label class="radio" data-answer="1814d65a76028fdfbadab64a5a8076df"> <input type="radio"> <span>Suppliers</span></label> </p>
<p><label class="radio" data-answer="a81d7a070fbeb59ca04c093008e3e4b0"> <input type="radio"> Directors<span></span></label> </p>
<p><label class="radio" data-answer="970c7b7e89d3ba6686d30a07dd0a494d"> <input type="radio"> Local community<span></span></label> </p>
<p><label class="radio" data-answer="841df4b57d29bb0cda86a9e1b6fadc09"> <input type="radio"> Pressure groups<span></span></label> </p>
</div>
<div class="q-explanation">Directors are internal stakeholders, not external stakeholders.</div>
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<div class="exercise" data-id="8827,7176,7182,8817,8814,7165,7170,7166,8824,7183,7891,7167,8828,7180,7172,8821,8819,7174,7181,7175,7171,8826,8818,8813,7169">
<div class="q-question">
<p>Which internal stakeholder group is employed by a business?</p>
</div>
<div class="q-answer">
<p><label class="radio" data-answer="058315b4038c4683e6b7a9ff768f7a45"> <input type="radio"> Creditors </label></p>
<p><label class="radio" data-answer="0f475af584faa19c9b62d780d7199320"> <input type="radio"> Contractors </label></p>
<p><label class="radio" data-answer="6c265a46ddeda4d80d13ca4578bb6959"> <input type="radio"> Managers</label></p>
<p><label class="radio" data-answer="1814d65a76028fdfbadab64a5a8076df"> <input type="radio"> Suppliers </label></p>
</div>
<div class="q-explanation">
<p>Managers are hired by the organization, so are internal stakeholders.</p>
</div>
<div class="actions"><span class="score" data-score="0"></span><button class="btn check" title=""><i class="fa fa-check-square-o"></i> Check</button></div></div>
<div class="exercise" data-id="8827,7176,7182,8817,8814,7165,7170,7166,8824,7183,7891,7167,8828,7180,7172,8821,8819,7174,7181,7175,7171,8826,8818,8813,7169">
<div class="q-question">
<p>Which stakeholder group owns part of a company and is interested in its financial performance?</p>
</div>
<div class="q-answer">
<p><label class="radio" data-answer="0365d2b9d2f281298cf612f0b4aa1b6f"> <input type="radio"> Competitor<span></span></label> </p>
<p><label class="radio" data-answer="970c7b7e89d3ba6686d30a07dd0a494d"> <input type="radio"> Local community<span></span></label> </p>
<p><label class="radio" data-answer="0287b0a13f32dd3882c7f025e9d4bea0"> <input type="radio"> Shareholder </label></p>
<p><label class="radio" data-answer="34c0c50549e3a40f322b27c1e6e29c6f"> <input type="radio"> Managers and directors<span></span></label> </p>
</div>
<div class="q-explanation">
<p>Shareholders are the (part)owners of a company.</p>
</div>
<div class="actions"><span class="score" data-score="0"></span><button class="btn check" title=""><i class="fa fa-check-square-o"></i> Check</button></div></div>
<div class="exercise" data-id="8827,7176,7182,8817,8814,7165,7170,7166,8824,7183,7891,7167,8828,7180,7172,8821,8819,7174,7181,7175,7171,8826,8818,8813,7169">
<div class="q-question">
<p>Fill in the missing parts in the following text:</p>
</div>
<div class="q-answer">
<p> <input type="text" style="height: auto;"> <span class="review"></span> - The people hired to be responsible for overseeing certain functions, operations or departments within an organization.</p>
</div>
<div class="q-explanation">
<p> </p>
</div>
<div class="actions"><span class="score" data-score="0"></span><button class="btn check" title=""><i class="fa fa-check-square-o"></i> Check</button></div></div>
<div class="exercise" data-id="8827,7176,7182,8817,8814,7165,7170,7166,8824,7183,7891,7167,8828,7180,7172,8821,8819,7174,7181,7175,7171,8826,8818,8813,7169">
<div class="q-question">
<p>What arises because a business is unable to simultaneously meet the competing needs of all its stakeholders?</p>
</div>
<div class="q-answer">
<p><label class="radio" data-answer="a413da0f4cb424c8aeb3fa428b461b05"> <input type="radio"> Conciliation</label></p>
<p><label class="radio" data-answer="f1d4ac54357cc0932f385d56814ba7e4"> <input type="radio"> Conflict</label></p>
<p><label class="radio" data-answer="cca64f8ad343ec0820380226b4908279"> <input type="radio"> Industrial action </label></p>
<p><label class="radio" data-answer="1f68cd705f86363964fab87915aa5a88"> <input type="radio"> Industrial democracy</label></p>
</div>
<div class="q-explanation">
<p>Conflict arises when the competing needs of different stakeholders cannot be met at the same time.</p>
</div>
<div class="actions"><span class="score" data-score="0"></span><button class="btn check" title=""><i class="fa fa-check-square-o"></i> Check</button></div></div>
<div class="exercise" data-id="8827,7176,7182,8817,8814,7165,7170,7166,8824,7183,7891,7167,8828,7180,7172,8821,8819,7174,7181,7175,7171,8826,8818,8813,7169">
<div class="q-question">
<p>Drag the text boxes to fill in the missing parts in the following text:</p>
<p class="gap-drop" style="text-align: center;"><span class="q-text-draggable draggable" draggable="true">stakeholder </span> <span class="q-text-draggable draggable" draggable="true">organization </span> <span class="q-text-draggable draggable" draggable="true">internal </span> <span class="q-text-draggable draggable" draggable="true">external </span> <span class="q-text-draggable draggable" draggable="true">suppliers</span> <span class="q-text-draggable draggable" draggable="true">shareholders</span> </p>
</div>
<div class="q-answer">
<p>A <input type="text" style="height: auto;"> <span class="review"></span> is an individual, group or <input type="text" style="height: auto;"> <span class="review"></span> that affects a business and/or is affected by it. They can be classified as <input type="text" style="height: auto;"> <span class="review"></span> (such as managers, employees and <input type="text" style="height: auto;"> <span class="review"></span> ) or <input type="text" style="height: auto;"> <span class="review"></span> (such as customers, <input type="text" style="height: auto;"> <span class="review"></span> , competitors and the government).</p>
</div>
<div class="q-explanation">
<p> </p>
</div>
<div class="actions"><span class="score" data-score="0"></span><button class="btn check" title=""><i class="fa fa-check-square-o"></i> Check</button></div></div>
<div class="exercise" data-id="8827,7176,7182,8817,8814,7165,7170,7166,8824,7183,7891,7167,8828,7180,7172,8821,8819,7174,7181,7175,7171,8826,8818,8813,7169">
<div class="q-question">
<p>Which stakeholder group is interested in how much of their good or service can be provided to other businesses and when they will be paid by these business customers?</p>
</div>
<div class="q-answer">
<p><label class="radio" data-answer="b96f9ff07b328d23403f034842ae2d56"> <input type="radio"> Competitors<span></span></label> </p>
<p><label class="radio" data-answer="c4e17e70950de75ffe3cfc957570072f"> <input type="radio"> Financiers<span></span></label> </p>
<p><label class="radio" data-answer="1814d65a76028fdfbadab64a5a8076df"> <input type="radio"> Suppliers </label></p>
<p><label class="radio" data-answer="e6d0e1c8fc6a4fcf47869df87e04cd88"> <input type="radio"> Customers </label></p>
</div>
<div class="q-explanation">
<p>Suppliers provide their goods and/or services to other businesses.</p>
</div>
<div class="actions"><span class="score" data-score="0"></span><button class="btn check" title=""><i class="fa fa-check-square-o"></i> Check</button></div></div>
<div class="exercise" data-id="8827,7176,7182,8817,8814,7165,7170,7166,8824,7183,7891,7167,8828,7180,7172,8821,8819,7174,7181,7175,7171,8826,8818,8813,7169">
<div class="q-question">
<p>Fill in the missing parts in the following text:</p>
</div>
<div class="q-answer">
<p> <input type="text" style="height: auto;"> <span class="review"></span> - Organizations that provide the goods and support services for other businesses. Their interests include receiving regular orders and receiving payments from their business customers on time.</p>
</div>
<div class="q-explanation">
<p> </p>
</div>
<div class="actions"><span class="score" data-score="0"></span><button class="btn check" title=""><i class="fa fa-check-square-o"></i> Check</button></div></div>
<div class="exercise" data-id="8827,7176,7182,8817,8814,7165,7170,7166,8824,7183,7891,7167,8828,7180,7172,8821,8819,7174,7181,7175,7171,8826,8818,8813,7169">
<div class="q-question">
<p>What are the owners of limited liability companies called?</p>
</div>
<div class="q-answer">
<p><label class="radio" data-answer="c4e17e70950de75ffe3cfc957570072f"> <input type="radio"> Financiers</label></p>
<p><label class="radio" data-answer="1cd7007fdac4d6053b622c1825a5382f"> <input type="radio"> Debtors </label></p>
<p><label class="radio" data-answer="a81d7a070fbeb59ca04c093008e3e4b0"> <input type="radio"> Directors</label></p>
<p><label class="radio" data-answer="b0a096086576d2d34a51906a767886b7"> <input type="radio"> Shareholders</label></p>
</div>
<div class="q-explanation">
<p>Shareholders are the owners of limited liability companies.</p>
</div>
<div class="actions"><span class="score" data-score="0"></span><button class="btn check" title=""><i class="fa fa-check-square-o"></i> Check</button></div></div>
<div class="exercise" data-id="8827,7176,7182,8817,8814,7165,7170,7166,8824,7183,7891,7167,8828,7180,7172,8821,8819,7174,7181,7175,7171,8826,8818,8813,7169">
<div class="q-question">
<p>Which group’s main interest is the pay and working conditions of their worker members of an organization?</p>
</div>
<div class="q-answer">
<p><label class="radio" data-answer="6c265a46ddeda4d80d13ca4578bb6959"> <input type="radio"> Managers </label></p>
<p><label class="radio" data-answer="0b4061e9797d4c3ed4f30e0b4cb1f522"> <input type="radio"> Governments </label></p>
<p><label class="radio" data-answer="0999ffa8734cc7328872cbe82f245b83"> <input type="radio"> Trade unions</label></p>
<p><label class="radio" data-answer="841df4b57d29bb0cda86a9e1b6fadc09"> <input type="radio"> Pressure groups </label></p>
</div>
<div class="q-explanation">
<p>Trade unions (labour unions) negotiate with employer representatives, with the aim to uphold the pay and working conditions of their members.</p>
</div>
<div class="actions"><span class="score" data-score="0"></span><button class="btn check" title=""><i class="fa fa-check-square-o"></i> Check</button></div></div>
<div class="exercise" data-id="8827,7176,7182,8817,8814,7165,7170,7166,8824,7183,7891,7167,8828,7180,7172,8821,8819,7174,7181,7175,7171,8826,8818,8813,7169">
<div class="q-question">
<p>Fill in the missing parts in the following text:</p>
</div>
<div class="q-answer">
<p> <input type="text" style="height: auto;"> <span class="review"></span> - Financial institutions (such as banks) and individual investors who provide source of finance for businesses. They are interested in the organization’s ability to generate profits and to repay debts.</p>
</div>
<div class="q-explanation">
<p> </p>
</div>
<div class="actions"><span class="score" data-score="0"></span><button class="btn check" title=""><i class="fa fa-check-square-o"></i> Check</button></div></div>
<div class="exercise" data-id="8827,7176,7182,8817,8814,7165,7170,7166,8824,7183,7891,7167,8828,7180,7172,8821,8819,7174,7181,7175,7171,8826,8818,8813,7169">
<div class="q-question">
<p>Fill in the missing parts in the following text:</p>
</div>
<div class="q-answer">
<p> <input type="text" style="height: auto;"> <span class="review"></span> - These are the workers within an organization. Their interests include: job security, a competitive remuneration package, a safe working environment, and opportunities for career development.</p>
</div>
<div class="q-explanation">
<p> </p>
</div>
<div class="actions"><span class="score" data-score="0"></span><button class="btn check" title=""><i class="fa fa-check-square-o"></i> Check</button></div></div>
<div class="exercise" data-id="8827,7176,7182,8817,8814,7165,7170,7166,8824,7183,7891,7167,8828,7180,7172,8821,8819,7174,7181,7175,7171,8826,8818,8813,7169">
<div class="q-question">
<p>Which group’s main interest is how the organization’s operations impacts on the cause they support?</p>
</div>
<div class="q-answer">
<p><label class="radio" data-answer="6c265a46ddeda4d80d13ca4578bb6959"> <input type="radio"> Managers </label></p>
<p><label class="radio" data-answer="0999ffa8734cc7328872cbe82f245b83"> <input type="radio"> Trade unions </label></p>
<p><label class="radio" data-answer="0b4061e9797d4c3ed4f30e0b4cb1f522"> <input type="radio"> Governments </label></p>
<p><label class="radio" data-answer="841df4b57d29bb0cda86a9e1b6fadc09"> <input type="radio"> Pressure groups</label></p>
</div>
<div class="q-explanation">
<p>Pressure groups are keen to know the impact that businesses have on the causes they support.</p>
</div>
<div class="actions"><span class="score" data-score="0"></span><button class="btn check" title=""><i class="fa fa-check-square-o"></i> Check</button></div></div>
<div class="exercise" data-id="8827,7176,7182,8817,8814,7165,7170,7166,8824,7183,7891,7167,8828,7180,7172,8821,8819,7174,7181,7175,7171,8826,8818,8813,7169">
<div class="q-question">
<p>Which management tool helps an organization to manage the interests of as many stakeholder groups as possible?</p>
</div>
<div class="q-answer">
<p><label class="radio" data-answer="f39cede88c03bd035b453a17cf0e6440"> <input type="radio"> SWOT analysis</label></p>
<p><label class="radio" data-answer="327deac22bba7f4235781dd83be3c829"> <input type="radio"> Stakeholder analysis</label></p>
<p><label class="radio" data-answer="051c3286b2a2e743ea7dac0262a66837"> <input type="radio"> Market analysis </label></p>
<p><label class="radio" data-answer="e2096c9562fd2e8d10d8af459dce23c1"> <input type="radio"> STEEPLE analysis</label></p>
</div>
<div class="q-explanation">
<p>Stakeholder analysis enables managers to assess the varying degrees of interest and influence of its different stakeholder groups.</p>
</div>
<div class="actions"><span class="score" data-score="0"></span><button class="btn check" title=""><i class="fa fa-check-square-o"></i> Check</button></div></div>
<div class="exercise" data-id="8827,7176,7182,8817,8814,7165,7170,7166,8824,7183,7891,7167,8828,7180,7172,8821,8819,7174,7181,7175,7171,8826,8818,8813,7169"><div class="q-question"><p>Which of the following is most likely to be internal stakeholders of a privately held company?</p></div><div class="q-answer"><p><label class="radio" data-answer="b96f9ff07b328d23403f034842ae2d56"> <input type="radio"> Competitors </label></p><p><label class="radio" data-answer="b96f9ff07b328d23403f034842ae2d56"> <input type="radio"> Competitors</label></p><p><label class="radio" data-answer="b0a096086576d2d34a51906a767886b7"> <input type="radio"> Shareholders</label></p><p><label class="radio" data-answer="eb626c94531ec554f93b2b78a77c8b1b"> <input type="radio"> Employees </label></p></div><div class="q-explanation"><p>Shareholders of a privately held company are the owners, so are classified as internal stakeholders.</p></div><div class="actions"><span class="score" data-score="0"></span><button class="btn check" title=""><i class="fa fa-check-square-o"></i> Check</button></div></div><div class="exercise" data-id="8827,7176,7182,8817,8814,7165,7170,7166,8824,7183,7891,7167,8828,7180,7172,8821,8819,7174,7181,7175,7171,8826,8818,8813,7169">
<div class="q-question">
<p>Which of the following is not an internal stakeholder group for an organization?</p>
</div>
<div class="q-answer">
<p><label class="radio" data-answer="eb626c94531ec554f93b2b78a77c8b1b"> <input type="radio"> Employees </label></p>
<p><label class="radio" data-answer="a81d7a070fbeb59ca04c093008e3e4b0"> <input type="radio"> Directors </label></p>
<p><label class="radio" data-answer="e6d0e1c8fc6a4fcf47869df87e04cd88"> <input type="radio"> Customers</label></p>
<p><label class="radio" data-answer="b0a096086576d2d34a51906a767886b7"> <input type="radio"> Shareholders </label></p>
</div>
<div class="q-explanation">
<p>Customers are an external stakeholder group.</p>
</div>
<div class="actions"><span class="score" data-score="0"></span><button class="btn check" title=""><i class="fa fa-check-square-o"></i> Check</button></div></div>
<div class="exercise" data-id="8827,7176,7182,8817,8814,7165,7170,7166,8824,7183,7891,7167,8828,7180,7172,8821,8819,7174,7181,7175,7171,8826,8818,8813,7169">
<div class="q-question">
<p>Fill in the missing parts in the following text:</p>
</div>
<div class="q-answer">
<p> <input type="text" style="height: auto;"> <span class="review"></span> - The people or organizations that have shares in a company. Their interest is financial, i.e. regular dividends and a higher share price.</p>
</div>
<div class="q-explanation">
<p> </p>
</div>
<div class="actions"><span class="score" data-score="0"></span><button class="btn check" title=""><i class="fa fa-check-square-o"></i> Check</button></div></div>
<div class="exercise" data-id="8827,7176,7182,8817,8814,7165,7170,7166,8824,7183,7891,7167,8828,7180,7172,8821,8819,7174,7181,7175,7171,8826,8818,8813,7169">
<div class="q-question">
<p>Fill in the missing parts in the following text:</p>
</div>
<div class="q-answer">
<p> <input type="text" style="height: auto;"> <span class="review"></span> - The group of senior managers who run a company on behalf of the owners of the company.</p>
</div>
<div class="q-explanation">
<p> </p>
</div>
<div class="actions"><span class="score" data-score="0"></span><button class="btn check" title=""><i class="fa fa-check-square-o"></i> Check</button></div></div>
<div class="exercise" data-id="8827,7176,7182,8817,8814,7165,7170,7166,8824,7183,7891,7167,8828,7180,7172,8821,8819,7174,7181,7175,7171,8826,8818,8813,7169">
<div class="q-question">
<p>Fill in the missing parts in the following text:</p>
</div>
<div class="q-answer">
<p> <input type="text" style="height: auto;"> <span class="review"></span> - Method of stakeholder conflict resolution with all stakeholder groups in conflict agreeing to accept the decision or judgment of the independent arbitrator.</p>
</div>
<div class="q-explanation">
<p> </p>
</div>
<div class="actions"><span class="score" data-score="0"></span><button class="btn check" title=""><i class="fa fa-check-square-o"></i> Check</button></div></div>
<div class="exercise" data-id="8827,7176,7182,8817,8814,7165,7170,7166,8824,7183,7891,7167,8828,7180,7172,8821,8819,7174,7181,7175,7171,8826,8818,8813,7169">
<div class="q-question">
<p>Which stakeholder group is mainly concerned with how an organization’s operations impacts on their lifestyle, such as employment and the natural environment?</p>
</div>
<div class="q-answer">
<p><label class="radio" data-answer="6c265a46ddeda4d80d13ca4578bb6959"> <input type="radio"> Managers </label></p>
<p><label class="radio" data-answer="eb626c94531ec554f93b2b78a77c8b1b"> <input type="radio"> Employees </label></p>
<p><label class="radio" data-answer="970c7b7e89d3ba6686d30a07dd0a494d"> <input type="radio"> Local community </label></p>
<p><label class="radio" data-answer="841df4b57d29bb0cda86a9e1b6fadc09"> <input type="radio"> Pressure groups </label></p>
</div>
<div class="q-explanation">
<p>The local community will be most interested in the impact of a business on employment opportunities and the natural environment.</p>
</div>
<div class="actions"><span class="score" data-score="0"></span><button class="btn check" title=""><i class="fa fa-check-square-o"></i> Check</button></div></div>
<div class="totals">
<span class="score">Total Score: </span>
<button class="btn btn-success check-total"><i class="fa fa-check-square-o"></i> Check</button>
</div>
</div><hr><p><span style="font-family:arial,helvetica,sans-serif;">Return to <a href="../21762/14-stakeholders.html" title="Unit 1 » 1.4 Stakeholders">1.4 Stakeholders</a> homepage</span></p><p>Return to <a href="../21706/unit-1.html" title="Unit 1">Unit 1 Business Organization and environment</a> homepage</p><p><a href="../../index.htm"><img alt="" src="../../../ib/businessmanagement/logo-blue-black-1.png" style="width: 170px; height: 54px;"></a></p><script>document.querySelectorAll('.tib-teacher-only').forEach(e => e.remove());</script>
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// Collect the std answers
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).then(
function(stdAnswers) {
var gradeQuiz = {
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quiz: quiz,
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);
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*/
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e.preventDefault();
var body = $('body');
var button = $(this);
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var quiz = $(this).closest('.tib-quiz');
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var scoreAnswers = quiz.attr('data-score-answers');
var nQuestion = 0;
//Only for combined tasks
if (typeof $('.check-total').attr('data-task-id') !== 'undefined') {
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$('#task-ID').val(taskID);
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quiz: quiz,
dataStructure: dataStructure,
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checkTotal: false,
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notRequired: false,
};
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quiz.find('.check-total').trigger('click');
return;
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a932084c52c885276(gradeQuiz);
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*/
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var btn_reset = $(this);
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alert(response['msg']);
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}, 'json');
});
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